Terms of Service

Acceptance of Terms

These Terms of Service govern your use of primaxplex (primaxplex SIA) and its services. By accessing and using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes your acceptance of the new terms.

Scope of Services

We provide birthday balloon and decoration bundle services in Riga, Latvia. Our offerings include helium balloon arches, customized party decoration packages, and professional delivery and installation services for birthday celebrations and special events. We design and deliver complete decoration solutions tailored to your specific event requirements. All services are available for residential and venue locations within Riga and surrounding areas.

User Obligations

When using our services, you agree to:

• Provide accurate and complete information when placing orders
• Communicate venue access details and special requirements in advance
• Ensure venue accessibility for our delivery and installation team
• Comply with all applicable laws and regulations
• Not engage in any illegal or harmful activities through our services
• Respect our team members and property during service delivery

Intellectual Property Rights

All content on our website, including text, images, designs, logos, and arrangement concepts, is the intellectual property of our company. You may not reproduce, distribute, or use any content without our express written permission. Decoration designs created for your event remain your property once purchased, but design concepts and methodologies used remain our intellectual property.

Limitations of Liability

We provide our services on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services. Our total liability for any claims shall not exceed the amount paid for the specific service in question. We do not guarantee uninterrupted service availability or that all services will meet your specific expectations.

Termination of Services

We reserve the right to terminate or suspend services at any time if you violate these terms or engage in conduct we deem inappropriate. Upon termination, any remaining balance or unused services will be handled according to our refund policy. Termination does not relieve you of any outstanding obligations or payments owed to us.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Latvia, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Riga, Latvia.